๐ณ Payment Policy
Last Updated: 30-11-2025
Welcome to Gloowshinne! This Payment Policy outlines how payments are processed on our platform in India. By placing an order with us, you agree to the terms below.
1๏ธโฃ Accepted Payment Methods (India)
We offer a variety of secure and convenient payment methods:
- ๐ณ Cards: Visa, MasterCard, American Express, RuPay
- ๐ฆ Net Banking: Supported by all major Indian banks
- ๐ฑ UPI: Google Pay, PhonePe, Paytm UPI, BHIM & others
- ๐ Mobile Wallets: Paytm, PhonePe, Mobikwik (if enabled)
- ๐๏ธ EMI Options: Credit/Debit Card EMI & No-Cost EMI (where available)
- ๐ฆ Cash on Delivery (COD): Available for selected pin codes
2๏ธโฃ Currency
All prices are listed in Indian Rupees (INR) ๐ฎ๐ณ and include applicable taxes unless stated otherwise.
3๏ธโฃ Payment Processing & Confirmation
- ๐ Payments are processed through RBI-regulated, secure gateways.
- ๐ฉ You’ll receive email/SMS confirmation after a successful payment.
- โณ Failed but charged transactions are usually refunded automatically within 3–7 business days.
4๏ธโฃ Security & Fraud Prevention
- ๐ SSL encryption & PCI-DSS compliant systems used for all transactions.
- ๐ We never store full card details.
- โ ๏ธ Suspicious orders may require verification or be cancelled.
- ๐ซ COD orders may be blocked for repeated refusals.
5๏ธโฃ EMI & Pay-Later Options
Depending on availability, you may use:
- ๐ณ Credit/Debit Card EMI
- ๐ No-Cost EMI (on selected products)
- ๐งพ Pay-Later Services like Simpl, LazyPay, Paytm Postpaid
Provider-specific fees & terms apply.
6๏ธโฃ Taxes & Additional Charges
- ๐ฐ Prices include GST unless mentioned.
- ๐ Shipping, COD, or convenience fees may apply.
- ๐๏ธ Government charges (if any) will be added as required.
7๏ธโฃ Refunds & Payment Reversal
Refunds follow our Return & Refund Policy:
- ๐ธ Refunds are issued to the original payment method only.
- โฑ๏ธ Processing time:
- UPI: 2–5 days
- Net Banking: 3–7 days
- Cards: 5–10 days
- Wallets: Instant–24 hours
- COD: Via bank transfer/store credit
8๏ธโฃ Pricing Errors & Disputes
- โก We may cancel orders placed due to pricing errors.
- ๐ Full refunds are issued for cancelled orders already paid.
- โ For unauthorized transactions, contact your bank immediately.
9๏ธโฃ Contact Us
For payment-related assistance, reach us at:
๐ง Email: support@gloowshinne.com
โฐ Support Hours: 10AM - 6PM