🚚 Shipping Policy

We deliver across India with care and speed to ensure your shopping experience is smooth from click to doorstep.

📦 Order Processing

• Orders are processed within 1–2 business days.
• You’ll receive a confirmation email with tracking details once your order is shipped.

🚀 Delivery Timeline

• Metro cities: 3–5 business days
• Other locations: 5–7 business days
• Delivery times may vary during holidays or special promotions.

💳 Shipping Charges

• Free shipping on orders above ₹999.
• A flat shipping fee of ₹49 applies to orders below ₹999.

📍Delivery Partners

We work with trusted logistics providers to ensure safe and timely delivery.

🔄 Return & Exchange Policy

We want you to love what you buy. If something isn’t right, we’re here to help.

✅ Return Eligibility

• Return requests must be made within 7 days of delivery.
• Items must be unused, unwashed, and in original packaging with tags intact.
• Cosmetics must be sealed and unopened.
• Jewellery must be returned in its original box without signs of wear.

🔁 Exchange Options

• Exchanges are available for size or color variations (subject to stock).

If the desired item is unavailable, you may choose a refund or store credit.

💸 Refunds

• Refunds are processed within 5–7 business days after item inspection.
• Refunds are issued to the original payment method.

Shipping charges are non-refundable unless the item was defective or incorrect.

⚠️ Non-Returnable Items

• Final sale items
• Gift cards
• Personalized or custom-made products

🛠 Damaged or Wrong Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery at support@gloowshinne.com. We’ll prioritize your replacement or refund.